In my opinion, if the refrigeration side isn't working, then it's time for a tear down, as the amount of expense and work to fix it is greater than the cost of a new unit. THE CUSTOMER ACKNOWLEDGES THAT NO REPRESENTATIVE OF THERMA-STOR OR OF ITS AFFILIATES OR RESELLERS IS AUTHORIZED TO MAKE ANY REPRESENTATION OR WARRANTY ON BEHALF OF THERMA-STOR OR ANY OF ITS AFFILIATES OR RESELLERS THAT IS NOT IN THIS AGREEMENT. Reply 07-19-2019, 12:19 PM #2 pecmsg The device is designed to be installed indoors in a space that is protected from rain and flooding. Do not sit or stand on the unit, or use as a shelf or table. The device draws 6.4 Amps at 80F and 60% RH.Locate the dehumidifier in an area where the cords length (9) easily reaches a 115 VAC electrical outlet with a minimum of 15 Amp circuit capacity. You may want to check out some of the best quiet dehumidifier models weve found in our research. If this is the case, its advisable to contact a professional who will know how to fix or replace it. Charge of refrigerant or defrost control probably. Filter non-compliance voids the product warranty. on SANTA FE Advance Series ADVANCE90 Dehumidifier Instruction Manual, SANTA FE PH-PSF-EA Classic Basement Dehumidifier Instruction Manual, SANTA-FE 4042720 Ceiling Hepa Air Purifier Instruction Manual. I suggest you can Justin at 800 533 7533 or the Therma-Stor service dept. Fan, Motorized Impeller, 370CFM, Part Number: 4034477 This Part is compatible with: Phoenix R125 Phoenix R150 Quest 70 Santa Fe Compact 70 (For Units between the years 9/23/13 - 6/1/19) Units manufactured 7/2013 or earlier also require 1 x Jumper. A dehumidifiers motor is a critical component. As your fan runs almost continuously as the unit is plugged in, it may become faulty after a while. THE AMERICAN ACADEMY OF ALLERGY, ASTHMA & IMMUNOLOGY RECOMMENDS KEEPING HUMIDITY LEVELS BELOW 50% IN THE HOME WITH A DEHUMIDIFIER TO REDUCE DUST MITES. If youre on the hunt for the best dehumidifier for your house, one of the, Nothing hurts (and literally hurts) the eyes more than the sight of icky, funky, greenish-black mold. Allow for proper drainage and routing of needed drain pipes. If your dehumidifier is making a loud humming noise, there may be dirt gathering on the internal parts of your machine. Low dehumidification capacity (evaporator is frosted continuously). This can happen if the filter is dirty or if the dehumidifier is close to something that obstructs the airflow. To defrost a dehumidifier, there are a few simple tips to follow. 1. Do not allow children to play with or near the unit or in its airflow. The number one factor to consider when choosing how many pints of water removal you will need for your space is infiltration from the ground below and the air outside experts say about 95% of the moisture entering a building enters through air infiltration. As an Amazon Associate we earn from qualifying purchases. So I got that goin' for me, which is nice. for the fix. Add a passive grill between the finished and unfinished areas (*or have a 2 gap under the door separating the two rooms). I unplugged the machine and let it warm up to defrost the coil. In order to maintain this level, a specialized high capacity dehumidifier is typically required as most air conditioners and conventional dehumidifiers are not designed to consistently achieve dewpoints low enough to avoid condensation or high RH levels. Free repair advice to the DIY homeowner! Your dehumidifier could also have loose screws that may be causing this noise. Never operate electrical equipment near or in standing water. The unit should not be used in areas prone to flooding. Warranty Limitations. Each of these are very highly rate by at least a hundred users on amazon, check out the links below for more detail. The humidity extraction level is set to HIGH. The EPA recommends an ideal relative humidity between 35% 50%. Are you thinking about getting the Santa Fe Compact 2 Dehumidifier and want to make sure you will be able to do the maintenance yourself first? For some items, we may receive a commission if you make a purchase following links from our site. Santa fe dehumidifier running but not producing You should check if the compressor is running. If the Product must be shipped for service, the Customer shall be solely responsible for properly packaging the Product, for all freight charges, and for all risk of loss associated with the shipment. Relative humidity (RH) is the amount of water vapor in the air, expressed as apercentage of the maximum amount of water that the air can hold at a giventemperature. When changing filters, do not stick fingers or other objects in the unit, and make sure the dehumidifier is off. Check your device for out-of-place screws or other parts that could possibly make noise. Lay down a protective pad (pillow, blanket, etc.). To keep moisture, Fluctuating temperatures and humidity levels can compromise the performance of heat-sensitive equipment in computer rooms, workstations, offices, events venues, and other commercial spaces. Turn unit OFF, & Unplug the. Operating the unit with a dirty filter will reduce dehumidifier capacity and efficiency.DO NOT operate the unit without the standard MERV-13 or optional MERV-11 filter. Verify that the humidistat is set between 50 and . All Santa Fe Ultra Series dehumidifiers are energy efficient and provide dedicated dehumidification, mechanical outdoor air ventilation, and superior MERV 13 filtration to create an indoor environment that is healthy, comfortable, and protected. Our goal is to recommend the best available products we find at the time our articles are updated. Santa Fe Classic Dehumidifier Santa Fe Classic Installation & Operation Instructions MERV-13 Filter and . The dehumidifier size refers to the maximum amount of moisture it. In the last week, the coil keeps icing up. All models operate successfully in temperatures down to 56 degrees F, and the Santa Fe Compact models go even further by operating in temperatures down to 49 degrees F. It features onboard digital controls, variable speed fan, dew point cut out, and a low maintenance positive pressure condensate drain. Increase the room temperature so that the air temperature is warmer. Your Account. It is the part of the device that is actually powering the machine: if your fan motor isnt running, neither will your dehumidifier. Your email address will not be published. The Santa Fe Classic is equipped with a MERV-13 air filter (89-90% ASHRAE dust spot). See our photos, case studies and jobs in progress. However, there could be other reasons for a lack of water in the tank. It is cold enough to hang meatI would add a bit of heat if you want less than 50%, which is good for everything but potatoes and carrots. 1 Questions. If the contacts do not go open circuit as you adjust the control, then it will need to be replaced. Attaching Duct CollarsReturn Air InletA 10 diameter duct collar and a front panel are attached to the unit.Supply Air OutletTwo 10 diameter duct collars attach to the outlets on each side of the unit. Your Account. Any action you take upon the information posted on our YouTube channel is strictly at your own risk, and we will not be liable for any losses and damages in connection with the use of our YouTube channel.#CrawlSpaceNinja After considering the above you decide you need to look for a new dehumidifier that is more reliable, be sure to check out our articles below. Watch me tear into a broken dehumidifier and get it working again with a simple FREE fix. The Service Center is your first stop for troubleshooting an issue, walking you through a field repair or arranging for on-site repairs. For optimal operation and enhanced air quality thats free from allergens and dust, replace the units air filter regularly. A defect under the terms of the limited warranty shall not include problems resulting from Customers or Customers employees, agents, invitees or a third partys misuse, improper installation, improper design of any system in which the Product is included, abuse, lack of normal care, failure to follow written instructions, tampering, improper repair, or freezing, corrosion, acts of nature or other causes not arising out of defects in Therma-Stors workmanship or material. Dew point is the temperature at which the moisture in the air begins to condense. Commercial Quality with the Best Warranty Engineered to the exact specifications of toughness. Repairs don't always go this well, but I'm always up for the chall. CAUTION!The Santa Fe Advance dehumidifier requires a drain trap.Creating a drain trap allows a small amount of water to build up in the trap area of the clear hose. 4 Santa Fe Classic Installation Operation Instructions Santa-Fe-Products.com 800.533.7533 Specifications Part Number: 4029700 Blower: 275 CFM @ 0.0" WG Power: 700 watts @ 80F and 60% RH Supply Voltage: 115 volt - 1phase - 60 Hz Current Draw: 6.4 amps Operating Temp. Indoor air quality issues are often overlooked, but from humidity problems to indoor allergens, they affect our lives every day. FAILURE TO FOLLOW FILTER HANDLING INSTRUCTIONS MAY RESULT IN IMPROPER FUNCTION OF THE DEHUMIDIFIER AND CAUSE PREMATURE FILTER WEAR OR UNIT DAMAGE. If so, would you be so kind as to take a picture of its location in the unit? PROPER ADHERENCE TO THESE INSTRUCTIONS IS ESSENTIAL TO OBTAIN MAXIMUM BENEFIT FROM YOUR SANTA FE DEHUMIDIFIER. This prevents air from backflowing through the hose and into the dehumidifier; essentially causing the unit to backflow water out of the corners of the machine. The airflow through the unit is limited if the filter becomes blocked, which leads to a strain on the fans and motor. THIS DISCLAIMER AND EXCLUSION SHALL APPLY EVEN IF THE EXPRESS WARRANTY AND LIMITED REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE. According to theEnvironmental Protection Agency, Unless they are built with means of mechanical ventilation, homes that are designed and constructed to minimize the amount of outdoor air that can leak into and out of the home may have higher pollutant levels than other homes. Dehumidifier unplugged or no power to the outlet. Air temperature and/or humidity have dropped. Order Online or Call us Today for Technical Assistance & Same Day Shipping! The unit is designed to operate while leveling. To fix this problem, adjust the legs of the dehumidifier until it sits straight and level on the floor. Wait for at least 10 to 15 minutes in between to allow the compressor to depressurize. Are you thinking about getting the Santa Fe Compact 2 Dehumidifier and want to make sure you will be able to do the maintenance yourself first? Putting a dehumidifier in a relatively warm room (above 65F) is the essential part here. The limited warranty does not cover any costs related to changes to a Product or Component that may be required by any codes, laws, or regulations that may become effective after the initial purchase of the Product by the Customer. THERMA-STOR LLC 4201 Lien Road Madison, WI 53704 800-533-7533 Customer Survey Review your Santa Fe We and our partners use cookies to Store and/or access information on a device. Therma-Stor LLC, located in Madison, Wisconsin, was established in 1977 to apply advanced heat transfer technologies to residential and commercial markets. If your dehumidifier is making a clicking, rattling sound, or vibration, it may be placed on an uneven surface. The passive grill will prevent the unfinished room from being placed under negative pressure and also allow the dehumidifier to focus on keeping the unfinished area dry as well. Electrical service access will require the removal of the front panel. Stack effect is the movement of warm, dry air rising and escaping through the upper levels of the home and cooler, wet air finding its way into the lower levels in order for the home to equalize. We no longer sell the Compact 2, but we do sell Aprilaire dehumidifiers. It takes R410A, 21 oz. Be sure the return and supply are at least 10 feet away from each other for proper airflow throughout the basement. Warmer air holds more water than cooler air and for every one degree change in temperature, the RH changes by about 2%. Dehumidifiers regulate humidity by removing moisture from the air to create living spaces that are comfortable for people and inhospitable to dust mites, mold and other allergens. The condensed moisture then drips into the tank while the moisture-free air is warmed back up and blown into the room. To protect the compressor and refrigeration system during shipping a plastic tie wrap secures it to the frame of the unit. Excess moisture, introduced by way of unsealed, vented crawl spaces, contributes to wood rot, mold growth and increased pest activity, including infestation and colonization. RegistrationsThe Santa Fe Classic conforms to unified standard UL 60335-2-40 and CSA standard C22.2.60335-2-40. Superior Air Filtration - Using MERV-13 filters, the Santa Fe Advance90 keeps working at full efficiency when other dehumidifiers would slowly struggle. Manage Settings Though the room temperature may be77, the temperature on the slab is much cooler. They can be attached to one exhaust outlet or both exhaust outlets. Your dehumidifier could also have loose screws that may be causing this noise. Installation flexibility makes the Advance 90 ideal for almost any application. Be sure the hose is not kinked or otherwise restricted so water can pass through the hose freely. Capacity up to 2,200 sq.ft. If the machine isn't working properly, consider performing some regular maintenance. Turning the fan switch to FAN AUTO (recommended) will cause the units internal blower to run only while the unit is dehumidifying. If the temperature of the air sucked into the unit is too cold, the condensation freezes and frost forms on the coils. When you see our logos, you know that you are purchasing a dehumidifier with superior energy efficiency that will help you save money. Designed to show moisture whos boss. Easy way to prevent a dehumidifier from freezing up is by warming to the room a dehumidifier is in. A noisy dehumidifier can cause problems with concentration or sleep, especially if your device is located near a room that is regularly used. Allow sufficient clearance around the unit. Wood rot in floor joists and support piers occurs when the moisture content is above the fiber saturation point, which is about 27-28% wood moisture content. Efficiently powerful. Check them out at our DIY Store!Purchase DIY Products - https://diy.crawlspaceninja.com/Free Assessment - https://crawlspaceninja.com/Franchising - https://franchise.crawlspaceninja.com/Our Service Area - https://crawlspaceninja.com/service-area/Click Here to SUBSCRIBE - https://goo.gl/NkXFkfMost Recent Video - https://goo.gl/H3QZttMost Popular Video - https://goo.gl/w8MimaContact us:Crawl Space Ninja6011 Ridan DriveKnoxville, TN 37909(865) 659-0390https://crawlspaceninja.com/*Disclaimer - Thank you for visiting our YouTube channel. The unit must be used in the upright position. 93 items. 2. This product will NOT be used in the installation or repair of a potable water (human consumption) application. The onboard dehumidistat control can be used on the unit for this application or a 120-volt dehumidistat can be placed in the finished basement as well (we recommend using an electrician to run the wiring). As the techniques and materials used to insulate and seal our homes has improved, the result is stale and polluted air trapped inside. If any term or condition of this Limited Warranty is found by a court of competent jurisdiction to be invalid, illegal, or otherwise unenforceable, the same shall not affect the other terms or conditions hereof or thereof or the whole of this Limited Warranty. Contact installer or call 1-800-533-7533 for all repair or warranty needs. When this cooler freon passes through an expansion valve and is allowed to return to low pressure state it gets cold. CAUTION!IN ADDITION TO CHANGING THE FILTER, CHECK THE DRAIN HOSE TO ENSURE THE LINE IS FREE FROM ALGAE BUILDUP OR SLUDGE. Children should be supervised to ensure that they do not play with the appliance. Our most versatile and energy-efficient dehumidifier, the Oasis105, is perfect for a wide range of applications, including whole-home, basements, attics, and crawl spaces. Condensate is automatically pumped to a remote location when the water level in the pumps reservoir rises to close the float switch. Limitation of Remedies. By cleaning the tank with mild soap and water, you prevent bacteria from building up. - Carl Spackler. Your unit may get a little ice but be able to handle this. Some dehumidifiers are specifically designed to work in cold environments so its a good idea to invest in one of these if you need a unit to operate in cool conditions. When the unit is experiencing excessive frost the system will stop dehumidifying and the fan will run until normal operating conditions are present.Fan OperationTurning the fan switch FAN ON will cause the units internal blower to run continuously, whether the unit is dehumidifying or not. Solve the moisture problem and you will solve your mold problem. Rigid PVC tubing is readily available from your local hardware store. Be sure the extension is at a downward slope to the drain.An optional condensate pump kit is available for use with the Santa Fe Classic and may be installed if lift is required to dispose of condensate. Remove the tie wrap by cutting the tie wrap and pulling it from the unit as shown. Engineered to the exact specifications of toughness. Cost for the annual maintenance visit is $169. ANY ARBITRATION, ENFORCEMENT OF AN ARBITRATION, OR LITIGATION RELATED TO THE PRODUCT WILL BE BROUGHT EXCLUSIVELY IN DANE COUNTY, WISCONSIN, AND THE CUSTOMER CONSENTS TO THE JURISDICTION OF THE FEDERAL AND STATE COURTS LOCATED THEREIN, SUBMITS TO THE JURISDICTION THEREOF, AND WAIVES THE RIGHT TO CHANGE VENUE. It turns on when the relative humidity (RH) rises to the dial set point. Next, check the water tank its possible that it is full and needs to be emptied. These problems can be directly related to the presence of mold and dust mite infestation in the home. Plants need proper humidity levels for their health and growth. If you have reached the point where you continually have to deal with performance issues and it cant be easily fixed using the steps above, your dehumidifier may no longer be cost-effective and it could be better to just go ahead and buy a new one. Musty odors come from off-gassing of mold spores when they feed on organic materials. However, because some weather conditions can drastically reduce the amount of outdoor air that enters a home, pollutants can build up even in homes that are normally considered leaky.. One of Santa Fe's most popular models. You can remove it on either side to gain access to the filter. Lower it to 32-35%. REMOVE COMPRESSOR SHIPPING TIE FROM THE UNIT. Do not operate in standing water or place the unit near open water. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience or knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Miscellaneous. The Service Center is your first stop for troubleshooting an issue, walking you through a field repair or arranging for on-site repairs. . Page 2 Looking after your dehumidifier properly should ensure trouble-free operation for years. Depending on the quote, you can decide if its worth fixing the unit or it makes more sense to just buy a new one. Clean the fan and restart the device to see if the fan will start to rotate. It features onboard digital controls, variable speed fan, dew point cut out, and a low maintenance positive pressure condensate drain. When there is little ventilation, natural or mechanical, the air exchange rate is low and pollutant levels can increase. Another possible reason for a defective pump is if the motor has burnt out, causing it to no . We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Add to Shopping List Add to Compare. Wait a minimum of 10 minutes before operating. $39.20. Installing a drain trap on the dehumidifier. When your dehumidifier has reduced the humidity to the desired level, it stops running. At that point you just need to get air blowing over the coils. 1. Our Customer Service team is your go-to source for all things Santa Fe. We make no warranties about the completeness, reliability and accuracy of this information. PartSelect Number PS11738360. If the surface temperature of the can is 55F and the dew point of the air is 60F, condensation will form on the surface of the can. Your email address will not be published. Santa Fe Classic Santa Fe Compact / Compact 2 Santa Fe Dehumidifiers Filter by: Position the trap in the hose approximately 8-10 from the dehumidifier and make sure the highest point of the trap is still at least 2 below the black drain port adapter on the dehumidifier. Before you consider taking it to a repair facility, try cleaning or possibly replacing the air filter. Be sure the arrows on the filter are facing into the dehumidifier. They are powerful enough to use as a commercial dehumidifier but have very low energy costs. DESCRIPTION 4021818 Accumulator 4021475 Air Filter, Pleated, 2" x 16" x 20" 4021468 Air Filter, Foam Element 4022037 Blower w/ Capacitor (Fasco 7090-1874) 4021589 Capillary Tubes, .050" ID x . If the problem persists, its best to call a technician. As with any device, every now and again you might find that your dehumidifier does not appear to be functioning correctly. As a further condition to obtaining warranty coverage hereunder, the Customer must send a valid warranty claim to ThermaStor such that Therma-Stor receives such claim prior to the end of the applicable warranty period. If the Santa Fe Advance dehumidifier is located too far from the floor drain and the provided hose does not reach, you may use a 1/2" PVC rigid pipe to extend the drain. If the manufacturer suggests, you can lubricate the fan to allow it to rotate in a smoother manner. 1. When you choose a Santa Fe, you're choosing a dehumidifier that performs like no other, and is backed with an industry-leading 6-year warranty. HAVE QUESTIONS? ft. Water removal: 110 pints/day or 13.75 gallons/day. Joe, there are 5 basic, but solvable reasons for what you described. The pump may be defective, which means that the bucket cannot empty properly. CAUTION!TROUBLESHOOTING SHOULD BE PERFORMED BY A QUALIFIED HVAC TECHNICIAN. The Santa Fe Classic generates condensate. Even though there is only a 10 temperature difference, there is a 21% difference inRH. Heat rises so the air temperature is higher at an elevated level than it is near the ground. Watch me tear into a broken dehumidifier and get it working again with a simple FREE fix. Be sure the extension is at a downward slope to the drain. Place the Santa Fe Advance dehumidifier on supports to raise the base of the unit. Plus, they offer a 6-year warranty to protect and extend the life of their products. The unit is designed to be installed indoors only. Due to temperature variations, RH can vary dramatically. Before leaving the unit unattended, ensure children do not have access to the equipment. Please pay particular attention to numbers 1 & 2. Located at our headquarters and manufacturing facility in Madison, Wisconsin, were ready to help. Install leveling feet and adjust to the desired position to ensure the unit is level for proper drainage. Lower it to 32-35%. If the main floor is 77, the basement temperature may only be 67. Browse answered Therma-Stor Dehumidifier questions, problems & issues. Air movement breaks down boundary layers at surfaces, promotes air mixing, reduces stagnant micro-environments and helps convert heat energy to the structural components you want to protect. Can someone tell me if my unit has a recharge port? If you notice that the float is warped or damaged, it should be replaced. 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Your dehumidifier could also have loose screws that may be placed on uneven... The dehumidifier until it sits straight and level on the coils used insulate! For the chall dehumidifiers would slowly struggle ( human consumption ) application unit unattended, children! On either side to gain access to the dial set point are facing into the.. Attached to one exhaust outlet or both exhaust outlets unattended, ensure children do not operate in water... That point you just need to get air blowing over the coils be defective, which is.! Filter ( 89-90 % ASHRAE dust spot ) do not stick fingers or other objects in the exchange. Warmed back up and blown into the tank while the unit near open water and CSA C22.2.60335-2-40! Pollutant levels can increase slope to the presence of mold and dust, replace the internal. We earn from qualifying purchases its best to call a technician picture of its PURPOSE. In a smoother manner it on either side to gain access to the maximum of... 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